Tech Policy Expertise: Start-ups and scale-ups

  • Kelli Fairbrother

    Kelli is co-founder and CEO of xigxag, an innovative audiobook challenger platform based in Cornwall. xigxag is driving first-ever innovation in the audiobook market, building an exciting alternative to big tech and making books more accessible, engaging and sustainable.

    She also sits on the Board of the Cumberland Building Society, a leading community bank in the northwest of England / south of Scotland. Before xigxag, she was COO at sustainable print-tech startup Gelato, President of the International Business of Deluxe digital media and Group Strategy Director at Whitbread.

    Kelli is a US/UK dual national, calling the UK home for nearly 20 years.

  • Kathleen McGrath

    Kathleen McGrath holds the position of Privacy and Data Policy Manager for the Centre for Information Policy Leadership in London. Her work focuses on a range of privacy and data related issues such as in Artificial Intelligence, protecting minors online and data governance. Before joining CIPL, Kathleen worked in Knowledge Management at a silver circle law firm in their data protection and cyber security team where Lovells where she was responsible for conducting long term research, in-depth global horizon scanning and discrete research tasks for lawyers across the world. She produced numerous articles for publications such as the Institute of Privacy Professionals, Privacy Laws and Business and others in global data policy, including UK data protection laws, artificial intelligence, cyber security, and international digital cooperation. She has also previously worked in-house in data protection compliance for large organizations in the auditing industry as well as in the financial industry, where she was responsible for creating accountability processes to ensure the business complied with data protection laws.

  • Kate Hayward

    As the UK Managing Director of Xero, Kate Hayward is at the forefront of a technology-driven revolution in small business finance. Her leadership is dedicated to harnessing the power of Xero’s cloud finance platform to redefine how small firms operate, spearheading an AI-powered shift designed to eliminate hours of administrative burden.

    Kate consistently champions the critical role of digital transformation in empowering businesses to thrive. She has been instrumental in enabling compliance with HMRC’s Making Tax Digital (MTD) initiative, leveraging Xero’s robust, cloud-based architecture to simplify what could have been a complex transition. This technological foundation provides real-time financial visibility, seamless bank reconciliation, and automated invoicing, ensuring businesses can manage payments with unprecedented ease and speed.

    Her deep understanding of technology’s practical impact fuels her advocacy. Kate actively addresses the “SME fallacy,” recognising that technology adoption and support must be tailored to the diverse needs of small businesses. She is deeply invested in tackling critical issues such as the digital divide and the need for enhanced financial literacy, extending her efforts to give these vital groups a stronger voice in government and industry discussions, notably through her involvement with initiatives like the Maple Review with Small Business Britain.

    Kate’s worldview is uniquely shaped by her personal and professional journey. Having grown up with a father who ran his own small business, she possesses an innate understanding of the entrepreneurial spirit and its inherent challenges. This lived experience, combined with her rigorous accounting qualifications and strategic roles prior to Xero, provides a robust foundation for her tech-driven, empathetic approach. She sees technology, particularly AI-powered innovations, as the key to freeing entrepreneurs to focus on their core passions, fostering growth and resilience. Through initiatives like the “Small and Mighty Enterprise Programme,” Kate is driving tangible support, demonstrating Xero’s commitment to building a more vibrant and financially robust small business ecosystem across the UK.

  • Justyna Lisinska

    I am a tech policy consultant with experience at the intersection of emerging technologies, innovation, and government. Over the years, I have led on high-level policy events, eg roundtables with MPs, and House of Commons receptions, policy labs helping to shape conversations on critical technology issues.
    My career spans academia, government, and think tanks. I earned a PhD in Web Science from the University of Southampton, during which I worked as a Policy Associate, contributing to evidence-based policy development. I also completed a secondment at the Cabinet Office, gaining firsthand experience in government policy-making. Previously, I served as a Policy Analyst at a leading technology think tank in Washington, D.C., and as a Policy Research Fellow at King’s College London, where I developed the UK’s largest academic programme on autonomous systems.
    I have specialised expertise across both hardware and software, focusing on emerging technology challenges, for example, including AI, autonomous vehicles, semiconductors, and issues around fake news and misinformation.

  • Jessica Zucker

    Jessica Zucker is a senior technology policy leader currently serving as Director of Online Safety Policy at Ofcom, where she co-leads a 120-person team implementing the UK’s groundbreaking Online Safety Act. With over a decade of experience at the intersection of technology, policy, and safety, she has shaped global approaches to safety governance, content moderation, and platform accountability.

    At Ofcom, Jessica manages regulatory frameworks for major tech platforms, pioneered transparency reporting standards, and led crisis response during critical public safety events. Previously, as Head of Misinformation Policy for EMEA at Meta and the global Head of Health Misinformation Policy, she created global policies affecting 2+ billion users and managed high-stakes decisions during COVID-19, elections, and international conflicts.

    Her career spans leadership roles at Microsoft, where she developed cybersecurity strategies and trained over 1,000 election officials across the EU, and the U.S. State Department’s Cyber Policy Office. A Fulbright Scholar and Harvard Kennedy School graduate (M.A. Public Policy), Jessica began her career founding an education nonprofit in South Korea.

    Known for driving organizational transformation and building strategic partnerships, Jessica regularly testifies before Parliament, speaks at major conferences, and serves as a media spokesperson on safety and online harms.

  • Iliana Pearce

    Iliana Pearce is a Policy Advisor at the Federation of Small Businesses (FSB) leading on innovation and technology policy. Her work focuses on how small businesses can be equipped to adopt new technologies well, to enhance their productivity and help them do more of what they love. Previously, she has undertaken legal research on accountability for AI-assisted decision-making and on how small businesses can be supported to adopt AI responsibly.

  • Hollie Rose Hodgson

    Hollie Hodgson is Head of Account Management at Tussell, where she supports organisations in navigating and succeeding in public sector procurement. She also serves as Chair of techUK’s Scale-Up Council, championing government policy initiatives to enable UK tech scale-ups to thrive.

  • Hyeona Kim

    I’m a mission-driven Policy & Program Manager with a global track record across tech, public affairs, and regulatory compliance. At TikTok, I’ve led governance, risk, and compliance (GRC) efforts in monetization, streamlining policy operations while navigating complex global regulations.

  • Heather Xiao

    I’m the Founder & CEO of Horizon Zero, a research and advisory partner helping UK and international policymakers, businesses, and entrepreneurs strategise and connect across the Open Banking, Open Finance, and Smart Data ecosystems. We support the creation of customer outcome – focused products, partnerships, and infrastructure.

    Previously, I served as Product & Operations Director at Open Banking Limited (OBL) and was a member of its Executive Committee. I led OBL’s product management, trust framework, participant support, and business development. I also represented OBL in the UK Open Banking Future Entity Working Group in 2023, contributing to the next phase of the UK’s open banking strategy, contributed to Smart Data Council, and chaired the UK Open Banking Participants Forum.

    I’m passionate about enabling secure, scalable, cross-sector data sharing to transform personal and business lives. Over the past decade, I’ve led open data initiatives in financial services, aviation, and consulting, building ecosystems across jurisdictions and regulatory environments. Earlier in my career, I helped global organisations define digital strategy, architect data ecosystems, and design operating models to drive transformation at scale.

    At Horizon Zero, we’re currently developing a Smart Data Research Framework to help ecosystem stakeholders shape infrastructure and services that create value for customers and unlock new business models. Our recent work GlowTrack, a cross-sector prototype identifying heating vulnerability, was named a finalist in the DBT Smart Data Challenge Prize 2025.

    Alongside my executive work, I advise policymakers and boards on translating open data sharing ethics, trust and inclusion into real-world infrastructure. I’m also an Honorary Research Fellow at Warwick Business School and a proud member of the Cranfield 100 Women to Watch, well positioned for non-executive roles and board appointments, including FTSE 350 companies.