Tech Policy Expertise: Online safety

  • Kathleen McGrath

    Kathleen McGrath holds the position of Privacy and Data Policy Manager for the Centre for Information Policy Leadership in London. Her work focuses on a range of privacy and data related issues such as in Artificial Intelligence, protecting minors online and data governance. Before joining CIPL, Kathleen worked in Knowledge Management at a silver circle law firm in their data protection and cyber security team where Lovells where she was responsible for conducting long term research, in-depth global horizon scanning and discrete research tasks for lawyers across the world. She produced numerous articles for publications such as the Institute of Privacy Professionals, Privacy Laws and Business and others in global data policy, including UK data protection laws, artificial intelligence, cyber security, and international digital cooperation. She has also previously worked in-house in data protection compliance for large organizations in the auditing industry as well as in the financial industry, where she was responsible for creating accountability processes to ensure the business complied with data protection laws.

  • Karley Chadwick

    With seven years of dedicated experience in the T&S domain, I have cultivated a multifaceted understanding of online harms. My career in T&S began as a Researcher in Hate Speech and Extremism, focussed on European markets. This has broadened over the years, and as such I have worn many hats – from Election Fraud Monitoring Senior Analyst, to Expert in Suicide & Self-Harm harms. I particularly enjoy researching and discussing the intersectionality of online harms, and especially what harms can mean in a local context vs global. I am currently the Head of Trust & Safety Operations at Resolver (formerly Crisp Thinking), overseeing operations across 50+ languages and global markets.

  • Jessica Zucker

    Jessica Zucker is a senior technology policy leader currently serving as Director of Online Safety Policy at Ofcom, where she co-leads a 120-person team implementing the UK’s groundbreaking Online Safety Act. With over a decade of experience at the intersection of technology, policy, and safety, she has shaped global approaches to safety governance, content moderation, and platform accountability.

    At Ofcom, Jessica manages regulatory frameworks for major tech platforms, pioneered transparency reporting standards, and led crisis response during critical public safety events. Previously, as Head of Misinformation Policy for EMEA at Meta and the global Head of Health Misinformation Policy, she created global policies affecting 2+ billion users and managed high-stakes decisions during COVID-19, elections, and international conflicts.

    Her career spans leadership roles at Microsoft, where she developed cybersecurity strategies and trained over 1,000 election officials across the EU, and the U.S. State Department’s Cyber Policy Office. A Fulbright Scholar and Harvard Kennedy School graduate (M.A. Public Policy), Jessica began her career founding an education nonprofit in South Korea.

    Known for driving organizational transformation and building strategic partnerships, Jessica regularly testifies before Parliament, speaks at major conferences, and serves as a media spokesperson on safety and online harms.

  • Jessica Mills

    Jessica Mills is a digital policy specialist with expertise in data governance, cross-border data flows, and regulatory engagement. She has led global advocacy initiatives with governments and regulators, contributed to flagship policy reports, and coordinated multistakeholder forums on digital rights, child online protection, and telecom fraud prevention. Jessica has a strong track record of translating complex policy issues into actionable strategies and is passionate about building inclusive, rights-respecting digital ecosystems.

  • Jessica Marcus

    Jessica Marcus is a Policy Manager in the Online Safety Team at Ofcom where she leads the development of standards and guidance to improve transparency, accountability and safety across
    online platforms. Her career bridges policy, journalism, and research, with a particular focus on misinformation, platform governance and cultural insight. Before joining Ofcom, she worked at Storyful, where she led global investigations into online harms, and at several research consultancies, specializing in cutting-edge methodologies.

  • Jennifer Reed

    As Head of the Policy Impact Unit at UCL, based within the Department of Science, Technology, Engineering and Public Policy (STEaPP) Jen oversees a broad portfolio of tech policy projects from neuromorphic computing to AI.

    Her primary area however is technology-facilitated abuse (tech abuse) in relation to domestic abuse, and gender-based violence. Jen is the policy adviser for the UCL Gender and Tech Research Lab.

    She has 15 years experience working in public policy, including roles within the UK Civil Service and Parliament.

  • Hyeona Kim

    I’m a mission-driven Policy & Program Manager with a global track record across tech, public affairs, and regulatory compliance. At TikTok, I’ve led governance, risk, and compliance (GRC) efforts in monetization, streamlining policy operations while navigating complex global regulations.

  • Helen Sithole

    Helen Sithole, the Legal and ICT Policy Officer for MISA Zimbabwe, is a dedicated legal professional with extensive experience in policy research, tech law, and information rights. Having recently completed a Master’s degree in Intellectual Property & Technology Law, she brings solidified expertise in emerging areas such as AI governance, data privacy, and digital ethics. Her background positions her as a crucial voice in shaping the future of responsible technological advancement, particularly concerning digital human rights and the intersection of technology with societal well-being. She is particularly passionate about translating complex legal concepts into accessible policy recommendations that foster innovation while safeguarding individual liberties in the digital realm.

  • Hannah Swirsky

    Hannah is the Head of Policy and Public Affairs at the Internet Watch Foundation (IWF), which works to make the internet a safer place and prevent the spread online child sexual abuse imagery globally. Hannah and her team work to positively influence policy makers, both nationally and internationally, to create and implement legislation and policy that effectively prevents and combats child sexual abuse online.

    Hannah previously worked as Public Affairs Manager for Samaritans and was named one of the 30 To Watch: Politics Awards 2023 by MHP Group. She has worked on several advocacy campaigns and began her career working in the UK Parliament as a Researcher to an MP. She holds an MSc in Human Rights from LSE.

  • Francesca Scapolo